You have the right to expect the Malawi Revenue Authority;

To help you:
 To put you tax affairs in good order.
 To understand your rights and obligations under the tax laws.
 By being courteous at all times.

To be Fair:
 By making you pay only what is due under the law.
 By setting your tax affairs impartially, promptly and accurately.
 By treating everyone equally and fairly.

To protect your constitutional rights:
 By keeping your tax affairs strictly confidential.
 By furnishing you with reasons for our decisions.

If you are not satisfied:
 You may ask that your affairs be re-examined.
 You may exercise your rights to objects and appeal.

In return, we need you:
 To be honest.
 To submit full and accurate information.
 To pay your tax in times and in full.
 Not to bribe any officer.