The workshops are being held in Mzuzu, Blantyre, Limbe, Nkhatabay, Mwanza and Chikwawa.
Opening the workshops in Blantyre, MRA’s Deputy Commissioner for Domestic Taxes responsible for the Large Taxpayers Office, Renie Vokhiwa, said the Authority is introducing the Msonkho Online system as one way of improving efficiency and service delivery to its clients.
“MRA is modernising its systems and operations hence the introduction of the Msonkho Online. This is an integrated tax administration system that will enable taxpayers to register for tax, file returns, pay taxes and access tax services online at any time.
“The main objective of implementing Msonkho Online is to enhance efficiency and effectiveness in tax compliance management and taxpayer service management by improving and automating business processes,” Vokhiwa said.
He added that this system is not only beneficial to the tax collecting body but the taxpayers will also benefit a lot from this initiative.
In order to be able to use Msonkho Online, taxpayers are supposed to update their records through Know Your Customer (KYC) exercise which is currently underway. Relevant forms are available on MRA’s website: www.mra.mw and queries can be channeled to kyc@mra.mw
The system also requires employers to provide personal data of their employees to MRA to be allocated a Taxpayer Identification Number (TPIN) in order for the employer and employee to access the system.
Msonkho Online will enter its pilot phase by mid this month for all businesses registered with Blantyre and Mzuzu Domestic Tax offices. Thereafter, it will be extended across the country.
BY NAPO SIMKONDA