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Last Updated: 03 September, 2019 - Print

MALAWI REVENUE AUTHORITY PROFILE

The Malawi Revenue Authority (MRA) is an agency of the Government of Malawi responsible for assessment, collection and accounting for tax revenues. MRA was established by an Act of Parliament in 1998 and was launched in February 2000. It was formed to improve on the functions previously carried out by Divisions of Customs and Excise, and Income Tax in the Ministry of Finance. The Authority operates as a government tax administration agency under the Ministry of Finance. The revenue that the Authority collects goes to Government for implementation of various socio-economic development projects such as the constructions of roads, bridges, schools health facilities and provision of social services. These include national security, provision of salaries for civil servants such as the police, the army, judges, doctors, nurses and teachers.


ORGANISATIONAL STRUCTURE

The MRA is overseen by a Board of Directors and headed by a Commissioner General who provides leadership, strategic direction and control of the authority. In pursuance of these duties and to accomplish the mandate, MRA has functional divisions in place. The Authority has two revenue divisions namely: Customs Division and Domestic Taxes Division. It also has supporting divisions namely Finance, Administration, Human Resource and Organisation Development, Legal Services, Information & Communication Technology (ICT), Tax Investigations, Policy Planning & Research, Corporate Affairs, Internal Audit, Supply Chain Management, Internal Affairs, Modernisation and Enterprise Wide Risk Management


The Customs Division administers and enforces the Customs and Excise Act. The division collects Import duty, Export duty, Import Excise, Import VAT and trade statistics. It also facilitates trade and protects the community from entry and exit of restricted and prohibited goods. The Domestic Taxes Division administers and enforces the Taxation and VAT Acts. The Division collects direct Income Taxes from individuals and corporations. These are in form of Pay As You Earn (PAYE), Provisional Tax, Fringe Benefit Tax and Withholding Tax. The division also collects domestic VAT and domestic excise. MRA has over 30 stations spread across the country.


PURPOSE

To collect revenue on behalf of Malawi Government


MISSION STATEMENT

To maximise revenue collection, promote voluntary compliance and trade facilitation through fair, efficient and transparent administration of the laws of Malawi.


VISION STATEMENT

To become a model tax administration known for excellence in service delivery


CORE VALUES

As the Malawi Tax Administration, we wish to establish ourselves as a responsible organization, providing quality service to the Malawi nation that is based on:

  • Professionalism and Integrity: We ensure competency and efficiency and we focus on achieving excellence while upholding the highest standards of trust, honesty, respect, confidentiality, truthfulness, reliability and honour.
  • Service Excellence: We deliver what we promise in an efficient, effective and timely manner and add value that goes beyond what is expected.
  • Equity and Fairness: We endeavor to maintain a respectful co-existence, employ high ethical standards, and demonstrate honesty, fairness, equity, gender balance and impartiality in the delivery of service.
  • Teamwork: We share experience, resources and opportunities by working co-operatively to meet our mutual goals, respecting one another’s point of views, making the working environment fun and enjoyable and bringing conflict out into the open and dealing with it constructively.
  • Efficiency and Accountability: We constantly measure ourselves against our commitments and we hold ourselves responsible for our actions and the outcomes of our work, taking pride and ownership in all that we do and say.
  • Innovation: We develop creative solutions and put them into action, learn by continuously developing and deepening our atmosphere of continuous improvement


FUNCTIONS OF THE MRA

The Authority is charged with the responsibility for the assessment and collection of specified revenues on behalf of the Government of Malawi. The specific functions of the Authority are to:

  • Administer and enforce laws or specified provisions of the law set out in the Schedule;
  • Promote voluntary tax compliance to the highest degree possible;
  • Take such measures as may be required to  improve the standards of service given to taxpayers with a view to improving efficiency and effectiveness and maximising revenue collection;
  • Take such measures as may be required to counteract tax fraud and other forms of fiscal evasion;
  • Advise the minister on matters of revenue policy and matters relating to the administration and collection of revenue under the laws listed in the Schedule; and to
  • Perform such other functions in relation to revenue as the Minister may direct.


REFORMS IN TAX ADMINISTRATION

Since inception, the Authority has continuously instituted reforms aimed at improving the efficiency and effectiveness of MRA to increase revenue collection. Reforms are also aimed at promoting voluntary tax compliance to the highest degree possible to maximise revenue collection and decrease the cost of collecting revenue. Some of the recent notable reforms initiatives include:

  • Roll out of Asycuda World
  • Roll out of Cargo Scanning at major borders
  • Roll out of Cargo Tracking
  • Roll out of Authorized Economic Operator
  • Implementation of Document Validation system
  • Implementation of E-payment System
  • Implementation of Electronic Fiscal Devices (EFD)
  • Ongoing implementation of Msonkho online


Earlier reform initiatives achieved include the integration of Income Tax and Value Added Tax (VAT) divisions into Domestic Tax Division which also administers Domestic Excise, the launch of the Large Taxpayer Office (LTO) and the introduction of Destination Inspection, Risk Management Division and Post Clearance Audit (PCA) in Customs and Excise divisions.

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MRA Management

Tom Gray Malata
Tom Gray Malata

Commisioner General

Roza  Mbilizi
Roza Mbilizi

Deputy Commissioner General

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