MRA DETERMINED TO ROLL OUT ELECTRONIC INVOICING SYSTEM

In its quest to enhance service delivery and achieve high voluntary tax compliance, the Malawi Revenue Authority (MRA) plans to introduce Electronic Invoicing System (EIS) to replace Electronic Fiscal Devices (EFDs).

The Authority will roll out the EIS, a web-based system, because it offers several benefits to the business people. For instance, traders will be able to create, send and receive invoices electronically while at the same time managing stock records through integrated software solutions.

Making a presentation in one of the meetings conducted in Lilongwe, Ulinda Mponela, System Test Analyst in MRA’s Domestic Taxes Division, explained that there are more benefits in the system that far outweigh the EFDs.

He hinted that the new system has a component called Application Programming Interface (API) which allows seamless integration between businesses' Point of Sale (POS) systems and MRA’s databases.

‘’This real-time connection ensures that sales data is transmitted directly and securely to MRA,’’ emphasized Ulinda adding that even in cases of internet outages, POS systems will continue operating and synchronize data once reconnected.

“This is unlike the EFD regime which had limited storage capacity and high maintenance costs,’’ he gesticulated.

With the introduction of EIS, businesses people will use various platforms including smartphone POS terminals, computer-based POS systems, web-based platforms and even third-party invoicing solutions.

Between 24^th and 31^st July 2025, MRA conducted sensitization meetings with VAT operators in Blantyre, Lilongwe, Mzuzu, Zomba and Mangochi to sell the new system. The Authority will cover other business and trading centres soon before conducting training on how the new system operates in readiness for complete roll out of the EIS.

BY BETHSAIDA MSOWOYA & JACK CHIMUTU